Shop Policy Betlv | the white city

Shipping & Returns

Processing time

The time We need to prepare an order for shipping varies. For details, see individual items.

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

International Shipping accepted.
The larger paper prints will be sent rolled in a solid tube. The small prints will be sent as registered letter in a cardboard folder + envelope.Canvas prints are wrapped and will be sent stretched.

All items are packed as safe as possible to reach its destination in best conditions.

 

Enjoy Art!

Return and Exchange Policy

We gladly accept returns and exchanges

Contact us within: 2 days of delivery

Ship items back within: 30 days of delivery

 
We don't accept cancellations but please contact me if you have any problems with your order.
 
The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Methods

 Credit / Debit Cards
- PAYPAL

- Offline Payments